AEON CREDIT SERVICE CO., LTD., is an ISO 9001 certified company.

Quality Management System

Seven of our branch offices, our Customer Service Center and our headquarters-based divisions were all certified in January 2002 under the ISO 9001 international standard for quality management systems. These certifications covered our credit card business operations, including card issuing and customer support operations. Certification was expanded in January of 2003 to all branches and sales offices.
We have built our quality management system to support our customers and we continually review and revise that system as a means to enhance customer satisfaction.

Quality Management Policy

1. We value our customers' opinions and will continue to work hard to earn their trust and meet their expectations.
2. We work hard to provide our customers with fast and effective service, which we constantly strive to improve.
3. We provide courteous and conscientious service to each and every one of our customers.

August 21, 2001
AEON CREDIT SERVICE CO., LTD.
Yoshiki Mori, President and CEO

Going forward, we will work continuously to provide high quality services that deliver increased satisfaction to all of our customers alike.

Related Information

• Environmental Policy
• Privacy Policy

•